bitcoin.com.au is an Australian-owned crypto platform built to make buying, selling, storing, and tracking digital assets in AUD straightforward for individuals, SMSFs, trusts, and businesses. In this article, we will dive deep in bitcoin.com.au Review
Table of Contents
What is bitcoin.com.au?
bitcoin.com.au is an Australian-owned crypto platform for easily buying, selling, storing, and tracking digital assets in AUD, serving individuals, SMSFs, trusts, and businesses with straightforward onboarding, transparent 1% trading fees, and layered security. An integrated Crypto Tax Calculator offering ATO-compliant reports plus an exclusive 30% discount. Purpose-built flows support SMSFs, trusts, and businesses, including deep-liquidity OTC for large trades and 24/7 local support, while a blog and education hub provides quick guides, market explainers, security tips, and SMSF/trust walkthroughs to help you learn fast.
How to Get Started
- Create your account and enable 2FA immediately (Google Authenticator preferred).
- Fund your account via PayID or bank transfer (both free) to minimize costs.
- Make your first buy using the simple buy/sell flow; start small to learn the steps.
- Set up tax by linking Crypto Tax Calculator (enjoy the 30% discount), then sync your activity.
- Add users/roles if you’re a trust, SMSF, or business; turn on address whitelisting and browser whitelisting.
- For large trades, contact the OTC desk to arrange size and settlement windows.
- Store long-term holdings with all recommended security settings; keep a small amount in the hot wallet for transactions.
Features & Products
- Wide coin selection:
Buy and sell many popular assets—BTC, ETH, LINK, ADA, DOGE, SOL, DOT, LTC, SAND, MANA, XRP, DAI, USDT, and others—so you can diversify without juggling multiple apps.
- Safe, simple wallet for everyday use
Send, receive, and store bitcoin and other coins in a straightforward wallet. The interface focuses on clarity—perfect if you’re new—and your holdings are viewable in one place across desktop and mobile.
- Multi-user accounts with roles
You can add trusted secondary users and assign roles. That means teammates, family members, or administrators can help with allowed tasks (e.g., funding, reporting) while you keep control as the main account owner. - One-click tax made easier (30% discount)
Integrated Crypto Tax Calculator helps you categorize trades, apply compliant accounting methods, and surface ATO-compliant, smart tax-saving insights. Customers receive an exclusive 30% discount to reduce time and stress at tax time.
- SMSF support from buy to custody
Invest SMSF funds directly into popular coins, buy/sell/store in one app, and track portfolio performance easily. For large SMSF trades, the OTC desk taps deep global liquidity for fast execution and stable pricing.
- Trust accounts, fully supported
Open accounts for Company, Discretionary/Family, SMSF, Charitable, and Hybrid trusts. Manage governance, buy popular coins, and store safely—backed by 24/7 local support when trustees need help. - Business-friendly exchange
Whether you’re in payments, Web3, or running an investment fund, the platform makes company crypto treasury simple: low fees, deep liquidity, role-based access, and secure storage suitable for internal controls and audits. - Deep-liquidity OTC for big tickets
Looking to trade $50,000 to $50+ million? The OTC desk routes orders through global networks to minimize slippage and deliver competitive pricing—useful for SMSFs, trusts, and corporate treasuries. - Blog & education hub: Step-by-step guides, market explainers, security tips, SMSF/trust walkthroughs, and tax content help you learn the basics, avoid mistakes, and stay informed as the market evolves.
Security
Account security
- 2FA with Google Authenticator (optional SMS backup), change username/email anytime, and email login alerts.
- One-click account suspension via email link for suspected compromise, plus a duress password that immediately suspends access.
- Extra checks for logins from new IPs/browsers, browser whitelisting, and address whitelisting with SMS confirmation for new withdrawal addresses.
- 72-hour hold on crypto/instant withdrawals after any security detail change; bot-shield resists brute-force attacks.
System security
- Data encrypted in transit and at rest using physically dispersed keys; sensitive DB fields hashed, signed, and verified.
- Verification and support documents watermarked and encrypted; only specially-permissioned KYC admins can view them.
- Full message encryption for support chat; secure connections enforced for site/API.
- Top-tier data centers with geo-redundant disaster recovery, intrusion-detection monitoring, and a security-first custom architecture.
Hot wallet security
- Private keys multi-layer encrypted with geographically dispersed key shards; continuous monitoring and address reconciliation to chain; keys never exposed—even to admins.
Cold storage security
- 97%+ of assets in multi-vault, geographically dispersed cold storage with strong physical security.
- Multi-person approvals, multi-sig withdrawals, and survivorship procedures for catastrophic events.
Operational safeguards
- Regular penetration testing and an active bug bounty.
- Tiered admin access, multi-level approvals for value-moving actions, full audit trails, and police checks for admins with system access.
Fees & Pricing
Trading fee
- 1% per buy or sell. Simple, transparent.
Deposit fees
- Bank transfer: Free
- PayID: Free
- Australian debit & credit card: Free
- International debit & credit card: 3.5%
- PayPal: Free
Withdrawal fees
- Bank transfer: Free
- PayID/NPP instant: $1.50
Crypto withdrawals
- Network fees vary by asset/network to cover on-chain transfer costs.
Tip: Because deposits are largely free, many customers fund with PayID/Bank transfer and withdraw via bank transfer to keep total fees minimal.
UI & UX
- Beginner-friendly layout: Clear buy/sell flow, balances up front, and guided steps reduce mistakes.
- Role-based access: Clean controls for adding/removing users and assigning permissions.
- Portfolio view: Real-time valuation and recent activity so you can reconcile quickly before exporting to tax.
- Mobile + desktop parity: Do everything on the go—quick buys, or checking confirmations.
- Trust/SMSF flows: Forms and prompts match Australian structures, making setup far less intimidating.
Mobile App
- Do everything on the go: Buy, sell, and securely store crypto from your phone, with real-time portfolio value, recent activity, and simple buy/sell tickets designed for beginners.
- Fast, safe logins: Enable biometrics and 2-Factor Authentication (Google Authenticator with optional SMS backup) for quick access without sacrificing security.
- Easy funding and withdrawals: Use PayID or bank transfer straight from the app (both typically free), track pending deposits, and see clear fee prompts before you confirm.
- Smart alerts: Turn on price and activity notifications so you never miss fills, transfers, or important security events like logins from new devices.
- Download the App: You can download the app from the website, or you can download it from Google playstore and Apple App Store for your android and iOS devices.
Customer Support
- Self-help first: Check the in-app FAQs and help guides for quick answers on funding, withdrawals, security, and taxes; most common issues are covered step-by-step.
- Email support: Reach the local support team at [email protected] for account, verification, or security matters—include your registered email, timestamps, and any transaction IDs.
- Official social channels: Follow for updates and tips—Twitter (X), Facebook, TikTok, and Instagram. Always access via links on the website/app to avoid impostors.
- Priority security assistance: If you suspect unauthorized access, use the instant account suspension link from your email alert and contact support immediately for next steps.
- When to open a ticket: For deposit delays, OTC requests, role changes, or SMSF/trust onboarding, message support with screenshots, wallet/tx details (no seed phrases), and your device/app version to speed triage.
Affiliate & Rewards
- Overview: bitcoin.com.au occasionally runs referral or promotional campaigns. Because terms can change, always check the latest offers in the app or website announcements before sharing links or planning a campaign.
- Typical structure (how these programs usually work): You invite friends with a unique link, and—if an active promotion exists—both you and your referee may receive perks (e.g., fee discounts, credits, or other rewards) once eligibility conditions are met.
- Business, SMSF, and trust referrals: If you’re recommending the platform to an SMSF, trust, or company, include guidance on multi-user roles, OTC access, and tax tooling—these points improve conversion and long-term retention.
Conclusion
If you want an Australia-first crypto experience with simple AUD funding, a clean wallet, wide coin support, and serious security, bitcoin.com.au is an easy starting point. Individuals get clarity and tax help, while SMSFs, trusts, and businesses benefit from OTC liquidity and 24/7 support. Begin small, enable every security control, and use the education hub to build confidence before scaling your activity.
Is my crypto safe here?
Most assets (97%+) are held in multi-vault cold storage with multi-sig; hot wallets are tightly controlled. Accounts, systems, and operations all have layered security, audits, and monitoring.
Can I add my accountant or trustee as a user?
Yes. Use multi-users with roles to grant exactly the access they need—nothing more. You remain the owner and can revoke access anytime
What’s the cheapest way to deposit and withdraw?
PayID/Bank transfer in (Free), and bank transfer out (Free). If you need instant cash-out, PayID/NPP is $1.50. Crypto withdrawals incur standard network fees.
