Key Takeaways
- The company noted that the issue was resolved and was limited to how token balances were being displayed within the app
- Initially, the issue was reported to primarily affect BNB and TWT balances,
Leading crypto wallet provider, Trust Wallet, announced that it has resolved a technical glitch that caused temporary disruptions in displaying token balances for its users. The issue, which affected balances of Binance Coin (BNB), Trust Wallet Token (TWT), and other crypto, created confusion and concern among users until the problem was addressed.
The glitch was first acknowledged by the company, when Trust Wallet informed users via an X post that they were investigating the issue involving disappearing and reappearing token balances. Initially, the issue was reported to primarily affect BNB and TWT balances, but the company later confirmed that it had also extended to other digital assets supported by the wallet.
“We’re aware of an issue with BNB and TWT balances in Trust Wallet and we are working to fix it. Rest assured, your funds are safe. Thank you for your patience – updates are coming soon!”, the X post read.
Despite the visual errors in balance displays, Trust Wallet was quick to reassure its users that their funds remained secure and unaffected. In its official statement, the company noted that the issue was limited to how token balances were being displayed within the app, rather than a breach or compromise of funds stored in the wallets.
By 8:05 am UTC, less than two hours after its first public acknowledgement of the issue, Trust Wallet confirmed that the glitch had been fixed. The wallet provider announced, “Hey Trust Fam, no more glitches! The issue has been resolved and everything should be working properly now. Thanks for your understanding.”
Trust Wallet has further encouraged users to report any issues they encounter in the future. The latest development comes amid a Chainalysis report that revealed that in 2024, crypto funds stolen amounted to $2.2 billion, and the number of individual digital asset-related hacking incidents increased from 282 in 2023 to 303 in 2024.
Earlier this month, OKX API was plagued by a technical glitch that has left Singapore, USA, Japan users with incorrect account balances.
